Resources
Everything you need to evaluate and run backups properly.
Help Center
Setup, restores and billing questions. Written answers first; a human when you need one.
Browse answers →
Backup Guide
The 3-2-1 rule, what RAID does and doesn't cover, and how to size your storage honestly.
Read the guide →
System Status
Live service state and 90-day history for the backup API, restores and billing.
View status →
Security
Encryption model, key handling, infrastructure and responsible disclosure.
Read security docs →
API
A read-only account and device API is planned for business customers. Interfaces will be published before launch.
Register interest →
Talk to us
Support hours: Monday – Saturday, 10:00 – 19:00 IST.
Contact support →
Writing
Latest from the blog
- FundamentalsWhy RAID Is Not a BackupRAID protects against one specific failure mode. Everything else that destroys data walks straight through it.
- FundamentalsThe 3-2-1 Backup Rule ExplainedThree copies, two kinds of media, one offsite. A forty-year-old rule that still decides who recovers.
- HardwareWhat Happens When an External Hard Drive Fails?The failure modes of portable drives, what recovery actually costs, and why archives on a single disk are fragile.
- FundamentalsCloud Backup vs Cloud StorageSync tools and backup tools solve different problems. Confusing them is how people lose files.